KEY CONCEPTS THAT DRIVE OUR 360 FEEDBACK SERVICES

Competency describes successful performance in a given area.

Behavior is the visible aspect of human performance.

Results are the measurable outcomes of human performance.

AT BLA, we believe that employees should be rewarded for results. We also believe that results are improved if performance is improved. As such, we support employee development through the creation of behavior-based competency models and behavior-based 360 degree feedback.

An off-the-shelf assessment will provide feedback on behaviors associated with successful performance generalized across many situations. We can provide cost-effect established 360 assessments relevant to different job classes.

While these established assessments are useful, we can go beyond generalized models. At Bright Light Assessments, we will develop a customized assessment that describes performance specific to the needs of your organization and the challenges that you face. If you want more from your 360 feedback process you will want to make the investment in a customized assessment.

In other words, we provide a clear and specific picture of what it takes to be successful and feedback from others on these identified behaviors.

Click here to read an interview with Kerry Laycock, BLA founder, regarding the importance of customized 360 assessments.

Ways we can support your 360 Feedback process: Bright Light Assessments can provide end-to-end solutions that encompass assessment design, administration, reporting and feedback. It may be that you need support for only one aspect of the process. We are help to help in whatever way you need. We can deliver the right solution at the right price.

Established assessments: BLA has a number of fully developed 360 assessments that apply to a variety of job classes. These cost-effective solutions can be delivered quickly. Participants will gain insights into a variety of competencies and behaviors associated with management and leadership.

Customized assessments: BLA can analyze the unique aspects of your organization and the challenges individual face. We will create customized 360 assessments that provided deep insights into what it takes to succeed. The design costs are a one-time investment and the assessment can be repeated in the future at the same cost as an off-the-shelf version.

360 Assessment administration: BLA can help with the planning and execution of the entire 360 process – no matter how many individuals are participating. Our powerful technology platform makes communication and participation simple. Advanced emails describing the process, invitations to provide feedback and reminder emails all flow effortlessly. Responding is simple and can be done through any connection to the Internet.

Reporting: BLA generates detailed yet simple to understand reports that provides ratings for each competency and the each of the related behaviors. These reports can be deliver through email or printed and bound for a professional presentation.

Feedback and action planning: Some organizations value having an unbiased outside provide confidential feedback. Our trained consultants can be on-site to work individual with participants. We can also provide supervisor training to assure that feedback sessions are successful and generate well focused actions plans.

Technology solution: For large organizations with many participants and plans to make this an ongoing process can license the 360 technology to run on their own network. Let the power of Blue^® work for you.

Whatever your needs, we can help. Contact Bright Light Assessments to learn more.